Welcome to Velmora. We are dedicated to delivering your orders quickly and safely. Below are the terms and conditions that constitute our Shipping Policy.
🚚 Shipping Charges
- Cost: 100% Free Shipping.
- Service: Cash on Delivery (COD) available nationwide.
- Hidden Fees: None.
⏱️ Processing & Delivery Timeline
- Order Processing: 1 to 2 business days.
- Delivery Time: 3 to 5 business days after dispatch.
- Operating Days: Monday to Saturday (excluding public holidays).
📍 Delivery Areas & Tracking
- Coverage: Nationwide delivery across all major cities and regions.
- Address Changes: Contact us within 12 hours of placing an order to change delivery details.
- Confirmation: You will receive a confirmation call or SMS before dispatch.
📦 Damaged or Missing Shipments
- Inspect the parcel before paying the courier agent.
- Report damaged or missing items within 24 hours of delivery.
- Keep all packaging materials for verification purposes.
📞 Contact Information
For any questions regarding your order status or shipping, reach out to our team:
- Email: hello.velmorastore@gmail.com
- Phone/WhatsApp: +923419497114
